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    • ISSN: 2941-5691 (Online)
    • ISSN: 2941-5705 (Print)
    • doi: 10.61030/
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Managing Cross-Cultural Conflicts in International Corporations

Article Title

Managing Cross-Cultural Conflicts in International Corporations

Authors

Anna Zaitseva
Student, Odesa National Economic University, Odesa, Ukraine

Viktoriia Litvinova
Associate Professor, Odesa National Economic University, Odesa, Ukraine

Journal Details

  • Journal: International Journal of Psychology and Strategic Communication
  • ISSN (Online): 2941-5691
  • ISSN (Print): 2941-5705
  • DOI: https://doi.org/10.61030/EUXO7362

Abstract

This article explores the challenges of managing cross-cultural conflicts in multinational corporations, a concern increasingly pertinent in today’s globalized business environment. Cultural differences in values, communication styles, decision-making processes, and management approaches can lead to misunderstandings that adversely affect workplace atmosphere and organizational efficiency. The study identifies primary causes and indicators of intercultural conflicts, including language barriers, divergent leadership styles, and varying perceptions of time and emotional expression. A conceptual model is proposed for managing such conflicts, emphasizing the development of intercultural competence among employees and leaders, adaptive leadership, negotiation, and mediation strategies. The article highlights the significance of training programs, language courses, and cross-cultural coaching in mitigating conflicts and enhancing collaboration within multicultural teams. Practical recommendations are provided for implementing conflict management methods in international corporate settings.

Keywords

Cross-cultural conflicts, international corporations, intercultural competence, globalization, communication, cultural differences, conflict management

How to Cite This Article

Zaitseva, A., & Litvinova, V. (2025). Managing Cross-Cultural Conflicts in International Corporations. International Journal of Psychology and Strategic Communication. 46. https://doi.org/10.61030/EUXO7362

Full Article (PDF)

https://ijpsc.org/journal/data/18_Zaitseva_ONEU.pdf

18_Zaitseva_ONEU

Metadata and Info

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